WhatsApp CRM
WhatsApp at the centre — official, compliant and shared.
Connect your own WhatsApp Business number, answer from a shared inbox, send templates and broadcasts that respect every rule, and let an AI agent reply first at any hour.
Included on every plan. See pricing
- 01
Your number, your account
Embedded Signup; you pay Meta directly in INR.
- 02
One shared inbox
Mine, unassigned, team and AI-handled — with the 24-hour window shown.
- 03
AI agent, human hand-off
Qualifies, matches and books visits, then passes to an agent.
WhatsApp CRM
Official WhatsApp, done right
Connect through Meta’s Embedded Signup and keep ownership of your WhatsApp Business Account. Templates sync with Meta, media is archived on receipt and quality is monitored.
- Several numbers per company
- Template manager with category guidance
- Interactive buttons and lists
- Click-to-WhatsApp ad attribution
WhatsApp CRM
A shared inbox for the team
Conversations for every channel with filters, snooze and pinning; the contact panel shows the lead, requirement, matches and consent.
- 24-hour window indicator and template picker
- Internal notes with mentions
- Property cards and voice notes
- Assignment rules and response timers
WhatsApp CRM
Broadcasts and follow-up plans
Send to a smart list or upload with consent, TRAI, DND, quiet-hour and frequency checks before anything goes. Follow-up plans pause themselves when the client replies.
- Throttled batches and sending windows
- Delivered, read, replied, clicked and opted-out stats
- Auto-pause on reply, a long call or a booked visit
WhatsApp CRM
An AI first responder
The WhatsApp AI agent answers new enquiries, qualifies them, shares matching listings from your live inventory and offers visit slots — only from approved facts — then hands over.
- Shadow mode before it goes live
- Hand-off triggers with SLA tasks
- English, Hindi and Hinglish understood
Works with
Connected to the tools you already use.
Questions
WhatsApp CRM, answered.
Will my number get banned?
PropZolo uses the official WhatsApp Business Platform, with templates approved by Meta and broadcasts gated on consent and frequency caps — the approach Meta permits for business messaging.
Who pays for WhatsApp messages?
You pay Meta directly on your own account. PropZolo shows the estimated cost of each template before you send.
Can agents without the API still use WhatsApp?
Yes — click-to-chat opens WhatsApp on the agent’s phone with the message and a tracked property link prefilled, and logs it on the lead.