Deals · WhatsApp or SMS · Utility
Booking confirmation
Right after the booking amount is received and the unit is blocked in your inventory.
Template
Dear {{name}}, your booking of {{unit}} at {{project}} is confirmed. We have received Rs {{amount}} on {{date}}, ref {{reference}}. Your allotment letter will follow within {{days}} working days. - {{company}}
Variables
- {{name}}
- Rahul Mehta
- {{unit}}
- Flat 803, Tower A
- {{project}}
- Orchid Heights
- {{amount}}
- 5,00,000
- {{date}}
- 12-10-2026
- {{reference}}
- BK-1042
- {{days}}
- 7
- {{company}}
- Orchid Developers
Meta’s editor numbers variables — {{1}}, {{2}} — in the order they appear.
Variations
Shorter SMS version
Dear {{name}}, booking of {{unit}}, {{project}} confirmed. Rs {{amount}} received on {{date}}, ref {{reference}}. Allotment letter in {{days}} working days. - {{company}}
Questions
Should this go on SMS or WhatsApp?
Both, if you can. SMS reaches every number and suits a short, formal record; WhatsApp can carry the receipt as a document. The SMS text must match a DLT-registered template under your sender header, with the variable parts declared.
Why does the SMS use “Rs” instead of the rupee sign?
The ₹ sign is not in the GSM character set. One such character switches the whole SMS to Unicode, cutting a segment from 160 characters to 70, so the same message costs two or three times as much.
Tips
- For SMS, register this body on DLT with each variable as {#var#}; the sent text must match it word for word.
- The sender header (for example ORCHID) must be linked to this template on DLT, or operators block the SMS.
- In PropZolo, recording the booking against the unit blocks it in inventory so no one else can book it.
The SMS version must match a template registered on DLT. Utility templates must relate to something the customer asked for.
More deals templates
- Hi Sanjana, for booking Flat 1204, Tower B at Skyline Towers, Thane West on Saturday, 19 October, please keep ready: PAN card, Aadhaar, 2 passport photos of each applicant, and a cheque for ₹2,00,000 in favour of Skyline Towers Collection A/c. If there is a co-applicant, their PAN and Aadhaar too. Any questions, just reply here.Booking documents checklistWhatsAppUtility
- Dear Priya Nair, the demand for completion of the 9th slab on Flat 504, Lakeview Residency is Rs 6,45,000, due on 25-10-2026. Please pay to the project account in the demand letter and share the UTR. Ignore if already paid. - Lakeview BuildersInstalment demand reminderWhatsApp or SMSUtility
- Hi Vikram, I spoke to the owner about the 2 BHK in Kothrud. Against your offer of ₹92 L, they have come down to ₹96 L, including the modular kitchen and one covered parking. If this works for you, we can fix a token and sign the MOU by 18 October. Shall I call you to discuss?Price negotiation — counter-offerWhatsAppUtility