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New enquiries · WhatsApp · Marketing

Enquiry reply with matching homes

Right after an enquiry, when you have listings that match the requirement.

10:24
Hi Rohan, thanks for asking about homes in Baner. Here are 3 options in your budget of ₹1.2–1.4 Cr: pzo.in/s/8XK2 — tap the ones you like and I’ll arrange visits. Reply STOP to opt out.10:02

Template

Hi {{name}}, thanks for asking about homes in {{locality}}. Here are {{count}} options in your budget of {{budget}}: {{shortlist_link}} — tap the ones you like and I’ll arrange visits. Reply STOP to opt out.

Variables

{{name}}
Rohan
{{locality}}
Baner
{{count}}
3
{{budget}}
₹1.2–1.4 Cr
{{shortlist_link}}
pzo.in/s/8XK2

Meta’s editor numbers variables — {{1}}, {{2}} — in the order they appear.

Variations

When you only have one strong match

Hi {{name}}, thanks for asking about homes in {{locality}}. One home fits your budget of {{budget}} closely — details and photos here: {{shortlist_link}}. Shall I book a visit this weekend? Reply STOP to opt out.

Questions

Why is this a marketing template and not utility?

It promotes listings the buyer did not ask about by name. Meta treats any message that offers products or encourages a purchase as marketing, even if it follows an enquiry. Register it as marketing, send it to people who opted in, and keep the opt-out line.

How many homes should the shortlist have?

Three to five is easy to compare on a phone. More than that and buyers stop opening the link. Pick homes inside the stated budget and locality first; one slightly above budget is fine if you say so when you call.

Tips

  • Promoting listings makes this a marketing template; send it to people who opted in or just enquired.
  • A tracked shortlist link tells you which homes they open.
  • Include an opt-out line.

Marketing templates need the customer’s opt-in.

Read the guide

Send it automatically

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